1. Consumer has the right in case of a online buy at the Website to terminate the agreement/order without reason (“Cancellation Right”)within a reflection period (“Reflection Period”) of fourteen (14) days after receiving the Product. (Amigas Mias has the right to ask for the reason of cancellation, but Consumer cannot be obliged to provide the reason.

2. If Amigas Mias does not provide Consumer with the by law prescribed information about the Cancellation Right or does not provide Consumer with the model withdrawal form for the execution of the Cancellation Right the Reflection Period will end twelve (12) months after the reflection period stated in Article 7.1.

3. If Amigas Mias provides Consumer with the in article 7.2 mentioned informat and/or model withdrawal form within twelve (12) months after the start date of the original Reflection Period, the Reflection Period will end fourteen (14) days after the Consumer receives the information and/or the model withdrawal form.

4. Article 7.1 is also applicable on Customers, not being a Consumer.

1. Consumer will take due care of the Product and the packaging during the reflection period. Consumer will only unwrap and use the Product to the extent necessary to assess the nature, features and functioning of the Product. The starting point for the assessment by Consumer is the inspection Consumer would perform if buying the Product in a physical store.

2. The Consumer is only liable for the devaluation of the Product which is the direct result of improper use beyond the use permitted in article 8.1.

3. The Consumer is not liable for any devaluation under article 8.2 if Amigas Mias has not provide the required information about the Cancellation Right before or at the moment of conclusion of the agreement.

4. Article 8.1 and article 8.2 are also applicable on Customers, not being a Consumer.

Article 9 Performance of Cancellation Right Consumer

1. If Consumer makes use of his Cancellation Right he has to notify Amigas Mias within the reflection period using the model withdrawal form or by means of another unambiguously/ clear statement to: info@amigasmias.nl.

2. As soon as possible, but within fourteen (14) days after the day following the notification mentioned in Article 9.1 Consumer will send the Product back to:
Amigas Mias
Return Webstore
De Lind 13a
5061 HS Oisterwijk
The Netherlands

3. Amigas Mias has a service and return policy: https://amigasmias.nl/delivery-returns/

4. In any case the Consumer has returned the Product on time if he sends back the Product back before the end of the Reflection Period.

5. The Consumer returns the Product back with all the delivered accessories, including but not limited to the attached seal and tag, and in original state and packaging, conform the reasonable and clear instructions of Amigas Mias: Place the items in the original shipping box or any other solid carton box
Fill out the returns form and include it inside the box.
Close the box and tape it securely.
Send the package with return form to:
Amigas Mias
Return Webstore
De Lind 13a
5061 HS Oisterwijk
The Netherlands

6. The risk and onus of proof for the timely and accurate execution of the Cancellation Right rest with the Consumer.

7. Consumer bares the costs for return of the Product to Amigas Mias in London, unless Consumer is not informed about the costs.

8. This article is also applicable on Customers, not being a Consumer.

Article 10 Cancellation Right: obligations Love Stories Intimates

1. If Amigas Mias receives the notification mentioned in article 9.1 Amigas Mias will promptly confirm the cancellation in writing or via e-mail.

2. Amigas Mias will refund all payments made by Consumer to Amigas Mias in relation to the cancellation of the Product and will also refund any delivery costs charged to Consumer for the Product, within fourteen (14) days of the notification of the cancellation. Amigas Mias has the right to suspend payment until Consumer provides proof that the Product has been send back to Amigas Mias.

3. Repayment by Amigas Mias will be done by the same payment method used by Consumer, unless Consumer agrees to another payment method. Repayment will be fulfilled without costs for the Consumer.

4. If delivery of the Product by Amigas Mias has been done by a more expensive form of delivery than the cheapest standard delivery, Amigas Mias does not have to repay the additional costs above the standards costs.

5. This article is also applicable on Customers, not being a Consumer. Article 11 Retention of title and rights

6. All Products delivered to the Customer shall remain the property of Amigas Mias until such time as all amounts owed by Customer to Amigas Mias pursuant to the Agreement have been paid in full.

7. All rights under this article are transferred to Customer under the condition Customer pays the agreed amounts on time and in full.

1. Amigas Mias shall not be obliged to meet any obligations, including any guarantee obligation agreed between the Parties, and will not be liable for any damages, if it is prevented from meeting its obligations as a result of force majeure. Force majeure shall include: a situation of force majeure encountered by Amigas Mias own Suppliers, failure by secondary Suppliers engaged by Amigas Mias on the Customer’s instructions to duly meet their obligations, the defectiveness of items, hardware, software or materials provided by third Parties that Amigas Mias has been instructed to use by the Customer, government measures, electricity failure, faults affecting the internet, computer network or telecommunication facilities, war, workload, strike action, general transport problems and the unavailability of one or more members of staff.

2. If a situation of force majeure lasts for longer than ninety (90) days, either of the Parties shall be entitled to terminate the Agreement in writing, without being liable to the other Party. Customer is not entitled to suspend or postpone the payment of any Products already delivered by Amigas Mias and Amigas Mias will in case necessary send an invoice to Customer for these Products.

1. The delivered Products are considered to meet the specifications agreed upon by Parties in the agreement/ order, unless Customer proofs otherwise. In any case the Products will be fit for normal use upon delivery.

2. Customer has the obligation to inspect the Products upon delivery. Customer has the obligation to research the quantity and/or quality of the Products and to research if the quantity and/or quality meet the agreed requirements under the agreement/order.

3. If Customer is of the opinion the delivered Products do not meet the agreed requirements, he must notify Amigas Mias in writing and with all the relevant details within fourteen (14) days after the Customer has or reasonable should have discovered the defects/shortcomings in the Products. The notification of Customer must include proof that the delivered Products do not meet the agreed requirements.

4. Customer will upon first request by Amigas Mias send the defect Product to Amigas Mias in Amsterdam or its Supplier for inspection:
Amigas Mias
Return Webstore
De Lind 13a
5061 HS Oisterwijk
The Netherlands

5. Customer will at all time take due care of the defect Products and in the case Customer has to send the Products back will take care of sufficient Packaging to avoid additional damages.

6. Customer not being a Consumer is not entitled to suspend or postpone payment of the delivered Products.

1. All intellectual property rights provided by Amigas Mias under the agreement to the Customer including but not limited to trademarks, patents, copyrights, design rights, trade secrets, logo’s, software, source codes, data files, hardware or other materials such as analyses, designs, documentation, reports, quotations and related preliminary material developed shall remain exclusively vested in Amigas Mias, its licensors or its Suppliers. The Customer shall only acquire those rights of use that are explicitly granted in the agreement/order, these Term and Conditions and by law. Any rights of use granted to the Customer shall be non-exclusive, non-transferable, non-assignable to third Parties and non-sub licensable.

1. The total liability of Amigas Mias due to an attributable failure to perform the agreement/order or due to any other reason, explicitly including any failure to comply with a guarantee obligation agreed with the Customer, shall be limited to compensation for direct damages not exceeding the sum of the agreement/order (excl. VAT in the case Customer is not a Consumer) or part of the agreement/order (for example the relevant defect Product of Customer) from which the liability of Amigas Mias derives from.

2. Amigas Mias is not liable for incorrect use of the delivered Products by Customer or for use of the delivered Products for a purpose which the Product or Service is not suitable for.

3. Except where performance by Amigas Mias is permanently impossible, Amigas Mias shall only be liable as a result of an attributable failure to perform an Agreement if the Customer gives Amigas Mias immediate notice of default in writing, setting a reasonable term in which the breach can be remedied, and Amigas Mias still attributably fails to meet its obligations after this period. The notice of default must contain as comprehensive and detailed a description of the breach as possible, in order to ensure that Amigas Mias has the opportunity to respond adequately.

4. A condition for the existence of any right to compensation shall in all cases be that the Customer notifies Amigas Mias in writing of the loss or damage as soon as possible after it occurs, but no later than two (2) months after the establishment of the damage by the Customer. Any claims for damages against Amigas Mias shall expire by the mere passage of twelve (12) months from the date on which the claim arose.

5. The exclusions and restrictions to Amigas Mias’ liability, as described in the preceding paragraphs of this article, shall not affect the remaining exclusions and restrictions to Amigas Mias’ liability set out in these Term and Conditions in any way.

6. The exclusions and restrictions referred to in this shall no longer apply if and in so far as the loss is the result of intentional acts or deliberate recklessness on the part of Amigas Mias, it’s management or employees.

Article 15 Privacy, data processing and security

1. Amigas Mias treats all personal data (data which direct or indirect leads to the identification of a natural person) according to the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens). Amigas Mias has a privacy policy: https://amigasmias.nl/privacy-policy/

2. If Amigas Mias is obliged to provide some form of information security, this security shall meet the specifications in respect of security agreed between the Parties in writing. If the agreement does not include an explicit description of security measures, the security measures shall be of such a level that, having regard to the state of the art, the sensitivity of the data and the costs associated with the implementation of the security measures are not unreasonable.

3. All personal data provided by the Customer will only be used by Amigas Mias for the performance of the agreement/order including these Terms and Conditions and will only be provided to third Parties if necessary for the performance of the agreement/order and the goals agreed therein.

4. Amigas Mias takes reasonable care to make their website secure. All credit/debit card transactions on this site are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Amigas Mias user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

5. To help ensure that your shipping experience is safe, simple, and secure, Amigas Mias uses Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

1. Both of the Parties shall only be authorised to rescind the Agreement as a result of an attributable failure to perform this Agreement if the other Party, in all cases following written notice of default providing as many details as possible and setting a reasonable term in which the breach can be remedied, attributably fails to meet its fundamental obligations arising from this Agreement. The Customer’s payment obligations and all other obligations to cooperate imposed on the Customer or on a third Party to be engaged by the Customer shall in all cases be regarded as fundamental obligations arising from the Agreement.

2. Either of the Parties shall be entitled to terminate the Agreement in part or in full, with immediate effect, in writing without notice of default if the other Party is granted a moratorium of payments, provisionally or otherwise, if a winding-up petition is filed in respect of the other Party, if the other Party’s company is wound up, th bankruptcy ot the other Party’s company is declared or the other Party’s company is terminated for reasons other than reconstruction or the merger of companies, or if there is a change in the individual or board that has decisive control over the Customer’s company. Amigas Mias shall under no circumstances be obliged to reimburse any sums of money that have already been received or to pay any compensation in the event of such termination.

1. All offers, agreements and other statements under which Amigas Mias will deliver Products to the Customer shall be subject to these General Term and Conditions, except where specified otherwise in writing by Amigas Mias. All offers or statements by Amigas Mias are not binding for Amigas Mias, except where specified otherwise in writing by Amigas Mias.

2. Additions to or deviations from these Term and Conditions shall only apply where agreed in writing between the Parties.

3. Customer agrees to the Term and Conditions upon placing an order for the delivery of Products with Amigas Mias. Amigas Mias has the right to alter, modify, change these Term and Conditions. The altered Term and Conditions will apply to the following order by Customer.

4. The applicability of any of the Customer’s purchasing Term and Conditions or any other Term and Conditions is expressly rejected, unless agreed otherwise by Amigas Mias in writing.

5. If Amigas Mias makes use of a third party for the execution of the agreement, for an example the delivery of Products, these Term and Conditions are applicable.

6. If any provision of these Term and Conditions is null and void or is voided, the other provisions of these Term and Conditions will remain fully in effect. In this case, Amigas Mias and the Customer will consult with one another to agree new provisions to replace the void or voided ones. In doing so, the purpose and meaning of the void or voided provision will be taken into account as far as possible.

1. The Agreements between Amigas Mias and Customer are governed by Dutch law. The applicability of the Convention on Contracts for the International Sale of Goods 1980 is excluded.

2. Any disputes that may arise between Amigas Mias and Customer on the basis of an agreement concluded between Amigas Mias and Customer or as a result of further agreements that arise from such an agreement, shall be will exclusively be brought before the competent civil court in Amsterdam, the Netherlands.

3. The Consumer has in deviation from article 19.2 the right to bring any dispute between Parties before the competent civil court.

1. All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, which means that taxes and duties are included in the final price. Important: Some countries outside the European Union, e.g. the United States, require an import duty payment upon arrival of your order. Amigas Mias does not reimburse these costs.

1. All orders are fully traceable through your tracking code. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.